SUPPORT

PIXELIZE

CONTACT US

Something not working, or an idea for a palette or style? Email [email protected]. Tell us your device, its OS version and the app version (shown at the bottom of Settings in the app). In the app, Settings → Send feedback starts that email for you.

PIXELIZE PRO

Get Pro back on a new device or after reinstalling: open Settings → Restore purchases, signed in to the same Apple or Google account you bought it with. Pro is a one-time purchase, so there is nothing to renew.
Bought Pro but it didn't unlock: check your connection, then tap Restore purchases. A purchase that needs approval (Ask to Buy, or a payment your bank is still confirming) unlocks as soon as it goes through.
Refunds are handled by the store you bought from: Apple at reportaproblem.apple.com, Google Play in your order history.

YOUR PIXEL ART

Saving and sharing: tap Export in the editor, pick PNG or GIF and a size, then Save, Share or Copy. Saved images go to your photo library.
Your creations stay on your device, in the app's Gallery: the 60 most recent, plus every one you mark as a favorite. Open one and tap Re-edit to change its look.
Can't save to Photos: allow Pixelize to add photos in your device's Settings. Pixelize can only add images to your library, never read it.
Moving to a new phone: your gallery isn't synced to any server, so save the pieces you want to keep to your photo library first.

ADS AND PRIVACY

Change your ad consent at any time in Settings → Privacy choices (shown where the law requires consent).
Your photos are processed entirely on your device and never uploaded. The Privacy Policy has the details.
Pixelize Pro removes all ads.